You likely need a Virtual Assistant if you’re feeling overwhelmed with admin tasks, struggling to find time for planning and growth, or lacking work-life balance. Signs include spending too much time on scheduling, emails, and routine tasks, missing opportunities because you’re too busy, or feeling burnt out.

But support doesn’t have to wait until you’re overwhelmed. Getting help early can prevent burnout and create space for growth. You can start with just 10 hours a month, and increase support as your needs grow.

Virtual Tash can support you with a vast range of tasks, this can include but not limited to inbox and calendar management, admin, bookings, research, email marketing, website maintenance, social media, organising files, and even personal life admin.

Here is an overview of How I Can Help, or see our Ultimate VA Delegation List to Free up your Time.

Our standard availability is 8:30 am - 5 pm (NZT) Monday to Friday.

We observe all New Zealand public holidays and will be closed on those days.

My services are offered as ongoing monthly support, giving you consistent help without the hassle of locking into a long-term contract. If you ever need to end support, I just require 30 days’ notice in writing.

Onboarding is simple and streamlined. It involves:

1. Signing the Service Agreement
2. Paying the upfront invoice for your chosen package
3. Completing an onboarding questionnaire or having an onboarding call
4. Then, we’re ready to kick off required access and task.

During our discovery call and onboarding process, we’ll chat about your communication and collaboration preferences - whether that’s email, WhatsApp, weekly or monthly virtual check-ins, or shared spaces like Trello, Asana, or Notion. I’ll work with you to find what suits you best, and we can always adjust or try different systems as we go.

Monthly plans are invoiced in advance on the 1st of each month and are due for payment by the 7th. Payments can be made via bank transfer, with details provided on your invoice.

Absolutely! You can increase your support at any time to match your changing needs. Just let me know, and we’ll adjust your package and invoicing accordingly to give you the extra help you need.

We totally understand that things change. You can decrease or pause your support with 30 days’ written notice, giving you the flexibility to adjust your hours based on your current workload and priorities.

Monthly packages provide ongoing, dedicated support, so unused hours do not roll over to the next month. If you have a quieter month, I’ll check in regularly to help you make the most of your support. If unused hours become consistent, we can review and adjust your package to better suit your workload, keeping your support flexible and aligned with your needs.

Your privacy and confidentiality are a top priority. I work under a strict confidentiality agreement and handle all your information with care and professionalism. Sensitive data is securely stored and only used to support your business or personal needs.

Security measures include:

Passwords: Stored using the premium version of LastPass, allowing access to your logins without seeing the actual passwords.

File access: Your files are kept secure within organised, permission-based systems.

Laptop access: I use a Norton VPN for added online security when working remotely.

Authenticators: Two-factor authentication is used wherever possible to keep your accounts extra secure.

If you can't find what you're looking for in our frequently asked questions, our friendly team is here to answer anything else you're curious about.

Email us at tash@virtualtash.co.nz